dinoproducts web store FAQ section

We ship United Parcel Service regular ground unless an expedited shipping method is selected. Your shipping methods and rates are displayed when you double click the picture of the item desired, and offer the zip code you might be shipping to in the UPS shipping calculator that is provided for you. We ship from Seneca, South Carolina 29672. The weights of the merchandise are listed on the website. If you would like to visit www.UPS.com you should be able to obtain a "shipping calculator" from the UPS tech support team, or a Freight Rate Guide offering shipping rates from Our Zip Code 29672.

95% of our products are new. If something is reconditioned, there will be an (R) to the right of the model number. Our ninety day warranty will apply for Reconditioned products.

We accept PayPal or Google Checkout only because it is safer for consumers to use. So personal information will not be given out to anyone. Sorry, no personal checks, money orders, or business checks are accepted.

Our order form will apply a 6% Sales Tax to any order that is being shipped within the state of South Carolina.

We will attempt to answer your email within 24 hours, however incoming email from the weekend may require up to 36 hours to be answered.

Gift wrapping can be selected for your package for a small fee of $5. You can select from four different occasions for gift wrapping: Christmas, birthday, anniversary, and bridal. A generic wrapping paper will be used to suite the occasion selected. You can also personalize your gift with a To: / From: tag and we will also include a ribbon suited for the occasion. Gift wrapping your package may delay shipment 1-2 business days and is available year round.